SOCIAL MEDIA & COMMUNITY STRATEGIST

Social media can do more than just look good.

Social media can do more than just look good.

Social media can do more than just look good.

I build social, community, and advocacy strategies that move people towards brands, into conversations, through your funnel, and towards your goals.

30% Instagram growth in under a year

30% Instagram growth in under a year

28.1% community engagement rate

28.1% community engagement rate

WHAT I ACTUALLY DO

A strategist and director who knows whether it worked.

A strategist and director who knows whether it worked.

A strategist and director who knows whether it worked.

Social Strategy

Platform and campaign strategy built around audience behavior and business goals.

Creative Direction

Community Strategy

Talent & Advocacy Programs

Performance & Analytics

AI & Workflow Systems

My job is to make sure the right work gets made, for the right audience, for the right reason, and to know whether it worked.

ABOUT

Hi, I’m Keeley. I study people for a living.

Hi, I’m Keeley. I study people for a living.

Hi, I’m Keeley. I study people for a living.

I studied sociology at BYU with a business minor, which turned out to be ideal training for community work: people join groups for belonging, stay for identity, and leave when they feel unseen. I have built and run social, community and advocacy programs, and I work best where strategy meets craft.

THE NUMBERS

Proof, not decoration.

Proof, not decoration.

Proof, not decoration.

30%

30%

Instagram growth in under a year

28.1%

28.1%

Facebook group engagement rate, up from 0.108% when I started

131K+

131K+

views from six organic posts I turned into ads, driving 741 link clicks

6x

6x

monthly new followers during the challenge

15+

15+

Created, directed and managed a 15+ member ambassador and affiliate program

MORE RESULTS

2,138 to 8,545

Facebook community members

2,138 to 8,545

Facebook community members

0.108% to 28.1%

community engagement rate

0.108% to 28.1%

community engagement rate

847 to 4,362

active contributing members

847 to 4,362

active contributing members

741

link clicks from six boosted posts

741

link clicks from six boosted posts

3.2% to 6.7%

lead conversion from social, Q1 to Q3

3.2% to 6.7%

lead conversion from social, Q1 to Q3

30%

increase in content output

30%

increase in content output

83%

revenue growth, Shurbeez Shih Tzu consulting

83%

revenue growth, Shurbeez Shih Tzu consulting

85%

increase in active customers, Shurbeez Shih Tzu

85%

increase in active customers, Shurbeez Shih Tzu

THE THINKING

Why the work looked the way it did.

Why the work looked the way it did.

Why the work looked the way it did.

Organic to Paid

Insight: Don’t spend money rescuing weak creative.

Approach: Let organic response pick the winners, then boost only those, each with a clear CTA.

Proof: Six boosted posts: 131K+ views and 741 link clicks.

Content to Action

Insight: The goal wasn’t more content. It was content with somewhere to send people next.

Approach: Moved from repurposed clips to custom posts with a CTA on every video.

Proof: Lead conversion from social rose from 3.2% to 6.7%.

Audience to Community

Insight: I designed participation, not just moderation.

Approach: Recurring prompts, ambassador involvement, prospect and customer Q&A, and member wins.

Proof: Community engagement rate of 28.1%.

Analytics to Decisions

Insight: Reporting should end in a recommendation.

Approach: Six-platform reporting, GA4 lead tracking and an automated organic-vs-paid report.

Proof: Reports that tell the team what to do next.

One idea, three platforms

Insight: One core idea, adapted for each platform.

Approach: Change the hook, caption, audio and length per platform instead of reposting.

Proof: [Add a real example here]

COMMUNITY + TALENT

Finding the right people, and giving them a reason to participate.

Finding the right people, and giving them a reason to participate.

Finding the right people, and giving them a reason to participate.

01

Source

02

Select

03

Onboard

04

Activate

05

Manage

06

Amplify

Spotting strong customers and members who already help others.

Also: I recruited and vetted ambassadors and affiliates, onboarded them and set clear expectations, coordinated their contributions (testimonials, podcast guests, social content), tracked participation and kept the relationships healthy.

CAMPAIGN LAB

Ideas, systems, launches and what happened next.

Ideas, systems, launches and what happened next.

Ideas, systems, launches and what happened next.

Summer Listing Challenge

A summer challenge built to turn passive members of REDX’s Facebook community into active participants: a clear participation mechanic, a promotional system around it, and a reason to join. It became the brand’s highest-engagement campaign to date.

439

439

sign-ups

+51%

+51%

comments (month over month)

+19%

+19%

posts (month over month)

+19%

+19%

reactions (month over month)

6x

6x

monthly new followers

Prospector of the Year 2026

Social calendar, email sequence and in-app pop-ups across 7 categories.

Cyber Monday

Phased content built around the sale.

CE Shop partnership

Co-promoted content with a partner brand.

X relaunch

Took a dormant account to an active channel.

Monday Motivation LIVE

Weekly speaker series with a full promo system.

A FEW FAVORITES

Because not everything needs a KPI to be worth showing.

Because not everything needs a KPI to be worth showing.

Because not everything needs a KPI to be worth showing.

Reel 9:16

Reel


Why I made it: [add]
How it performed: [add]

Email

Email


Why I made it: [add]
How it performed: [add]

Static post

Static


Why I made it: [add]
How it performed: [add]

Campaign asset

Campaign Asset


Why I made it: [add]
How it performed: [add]

Community post

Community Post


Why I made it: [add]
How it performed: [add]

Event promo

Event Promo


Why I made it: [add]
How it performed: [add]

Reel 9:16

Reel


Why I made it: [add]
How it performed: [add]

Static post

Static


Why I made it: [add]
How it performed: [add]

Community post

Community Post


Why I made it: [add]
How it performed: [add]

Email

Email


Why I made it: [add]
How it performed: [add]

Campaign asset

Campaign Asset


Why I made it: [add]
How it performed: [add]

Event promo

Event Promo


Why I made it: [add]
How it performed: [add]

FEATURED CASE STUDIES

Four stories, start to finish.

Four stories, start to finish.

Four stories, start to finish.

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Community

From Facebook Group to Active Community

28.1%

28.1%

engagement rate (from 0.108%) · 2,138 to 8,545 members

Built a content system, ambassador program and challenges that turned a quiet group into an active community.

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Consulting

Shurbeez Shih Tzu: Organic Strategy to Paid Growth

83%

83%

revenue growth · 85% increase in active customers · 15% greater local search traffic

Organic strategy, Meta advertising and Google Business Profile work for a small business.

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Campaign

Summer Listing Challenge

439

439

sign-ups · +51% comments · +19% posts · +19% reactions · 6x monthly new followers · Peak 1,320 daily group visitors vs 842 typical

A participation-led challenge that became the brand’s highest-engagement campaign.

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Live series

Monday Motivation LIVE

[Add numbers]

[Add numbers]

[Add description]

HOW I THINK ABOUT SOCIAL

Four principles.

Four principles.

Four principles.

01

Give every piece of content a job

If I can’t say what it is meant to do, it doesn’t ship.

02

Use organic as research

Let what the audience already responds to decide where to put money.

03

Build systems, not random wins

Repeatable formats and workflows beat one lucky post.

04

Measure behavior, not vanity

Clicks, conversations and leads tell me more than views.

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Have a brand that needs people to actually care?

Have a brand that needs people to actually care?

Have a brand that needs people to actually care?

The best way to reach me is a message on LinkedIn.

Keeley Stevens

© 2026 Keeley Stevens